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FREQUENTLY ASKED QUESTIONS

 

WHAT IS YOUR NEW PATIENT PROCEDURE?

Contact us via phone call or text message or email. 
Leave your name and number and give us permission to text you back. Our admin will return your call, email or message.
We will send you a link to join our secure messaging app (Spruce Health), specific to our practice, so we can communicate easily.
We can then answer your questions via the secure app.
If you want, we will either get you scheduled for a free 15-20 minute telehealth consult with one of our clinicians or you can schedule your first session with a therapist.
We may have to add you to a short waitlist if the therapist you are interested in working with is full. Waitlists can be frustrating, we know! We are trying to do everything we can to get you help.
Our therapists' availability changes over time. We want to remain connected with you, so if we have added you to the waitlist, we will check back in via the Spruce app when there is an opening.
Let's get started!

HOW LONG DOES THERAPY TAKE?

Each individual, couples or family session typically averages 50 minutes depending on the service provided. Group therapy is 90 minutes. Clients usually meet weekly but we can adjust this depending on your needs. Therapy itself is a process and we can't determine the duration, or how long it will take to 'feel better'. This is client, clinician and situation specific.

DO YOU OFFER FREE CONSULTATIONS TO SEE IF WE ARE A GOOD FIT?

Of course. We offer a 15-20 minute free consultation over telehealth. Research shows the therapeutic relationship is MOST IMPORTANT when looking at curative factors. Contact us to get this started.

SHOULD I SEE AN ASSOCIATE CLINICIAN?

Yes! Associates have received education and practical training, have their graduate degrees and are called associate clinicians because they are working on getting licensed in the state of Oregon. Some of the benefits of seeing an associate include: extra supervision for your particular concerns and more recent training / education. Associate clinicians are here, doing this, because they want to help you!

DO YOU TAKE OHP?

Yes, we believe in access to services. Our admin will help you sort through this process. We accept Trillium, PacificSource OHP and HealthShare. We can ask for permission to use other Medicaid plans such as InterCommunity Health.

Therapy

Therapy