FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR NEW PATIENT PROCEDURE?
Contact us via phone, email or our website contact form.
Leave your name and number and give us permission to text you. Our admin will return your call or email.
We will send you a link to join our secure messaging app (Spruce Health), specific to our practice, so we can communicate easily.
We can answer all of your questions via the secure app.
If you want, we will either get you scheduled for a free 15-20 minute telehealth consult with one of our clinicians or you can schedule your first session or we will add you to a waitlist if your preferred clinician is full.
Our therapists' availability changes over time and we want to remain connected with you. If you have been added you to a waitlist, we will check in with you via our messaging app when there is an opening.
Let's get started!
HOW LONG DOES THERAPY TAKE?
Each individual, couples or family session typically averages 53 minutes depending on the service provided. Group therapy is 90 minutes. Clients usually meet weekly but we can adjust this depending on your needs. Therapy itself is a process and we can't determine the duration, or how long it will take to 'feel better'. This is client, clinician and situation specific.
DO YOU OFFER FREE CONSULTATIONS TO SEE IF WE ARE A GOOD FIT?
Of course. We offer a 15-20 minute free consultation over telehealth. Research shows the therapeutic relationship is MOST IMPORTANT when looking at curative factors. Contact us to get this started.
SHOULD I SEE AN ASSOCIATE CLINICIAN?
Yes! Associates have received education and practical training, have their graduate degrees and are called associate clinicians because they are working on getting licensed in the state of Oregon. Some of the benefits of seeing an associate include: extra supervision for your particular concerns and more recent training / education. Associate clinicians are here, doing this, because they want to meet and help you!
DO YOU TAKE OHP?
Yes, we believe in access to services. Our admin will help you sort through this because the process for getting started depends on the OHP plan you have. We accept Trillium, PacificSource OHP and HealthShare. We can ask for permission to use other Medicaid plans such as InterCommunity Health.