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FREQUENTLY ASKED QUESTIONS

 

WHAT IS YOUR NEW PATIENT PROCEDURE?

Contact us via phone, email or our contact form.
Leave your name and number and give us permission to text you.
We will send you a link to join our secure messaging app (Spruce Health), specific to our practice, so we can communicate easily.
We can answer all of your questions via the secure app.
We will either get you scheduled for a free 15-20 minute consult with one of our clinicians or get you added to the waitlist.
The consult will be via telehealth or over the phone.
Waitlists can be frustrating we know, but our therapists' availability changes over time and we want to remain connected with you.
Currently, we have three clinicians in our practice. At the consult, if there is a good fit, we work to get you scheduled for therapy. If there is not a good fit, we will give you some referrals.
If we have added you to the waitlist, we will check in via the app when there is an opening.
Let's get started!

HOW LONG DOES THERAPY TAKE?

Each session is typically 50-55 minutes long depending on the service provided. Clients usually meet weekly but we can adjust this depending on your needs. Therapy itself is a process and we can't determine the duration, or how long it will take to 'feel better'. This is client, clinician and situation specific.

DO YOU OFFER FREE CONSULTATIONS TO SEE IF WE ARE A GOOD FIT?

Of course. We offer a 20 minute free consultation over the phone or telehealth. Research shows the therapeutic relationship is MOST IMPORTANT when looking at curative factors. Contact us to get this started.

SHOULD I SEE AN INTERN?

Yes! Interns have received education and practical training, have their graduate degrees and are called intern clinicians because they are working on getting licensed in the state of Oregon. Some of the benefits of seeing an intern include: extra supervision for your particular concerns and more recent training / education. Interns are here, doing this, because they want to meet and help you!

DO YOU TAKE OHP?

Yes, we believe in access to services. Our admin will help you sort through this because the process for getting started depends on the OHP plan you have. We accept Trillium, PacificSource OHP and HealthShare